TERMS AND CONDITIONS
Thank you for choosing our Serenade Lifestyle Services. Please see our terms and conditions below:
1. Payment confirms booking. Do not make payment into any account which is not Nino Charmaine Company’s account.
2. All payments MUST be made before the Serenade is executed.
3. All Bookings MUST be done via the link provided above after consultations have been made via whatsapp chat, instagram direct messages, text messages or phonecalls.
4. Desired songs for each Serenade must be provided within 6 hours after confirmation of payment.
5. Our clients are everything and we respect preferences while executing our world class SERENADE sessions. As a business whose main marketing tool is the success of our executions, we usually publish our Serenades to help prospective clients have practical understandings of deliverables. While promoting our business we take keen care to avoid full representations of the executions especially with focus to our specified client’s privacy preferences.
However, a total non-publication fee of N40,000 is charged where the client wants to own full rights of our Serenades (payable within 14 days of the serenade’s execution).
6. We kindly request a video feedback from every recipient and a written (whatsapp, sms, instagram or email) feedback from each client. Clients can also give us a video feedback if they so wish.
7. Pictures from the Serenade will be made available to the client 5 days after execution while the video will be made available 10 days after execution.